Caroline Does

Customized Handmade Jewelry

Frequently Asked Questions

Shipping Schedule

Orders ship every Friday morning. Place your order by Thursday at noon to catch the next shipment! Free shipping on orders over $50.

We ship once a week on Friday mornings. If your order is placed after Thursday at noon, it may be shipped the NEXT Friday, depending on the piece.

Custom pieces ordered after Tuesday at noon will be shipped the NEXT Friday. This gives us enough time to carefully craft your personalized item.

We do not offer refunds or returns. However, repairs can be considered for certain pieces depending on the damage and individual piece. Repairs may come at a charge depending on the assessment.

We accept Credit Cards, Debit Cards, and PayPal. All payments are processed securely through Square.

Yes! Orders over $50 qualify for free shipping. Orders under $50 have a flat rate shipping fee of $5.99.

Absolutely! Visit our Customize page to fill out a form for custom rosaries, necklaces, or any other jewelry piece. We'll work with you to create something special.

We use a variety of high-quality materials including natural gemstones, polymer clay, gold-filled wire, sterling silver, 14k gold, Swarovski crystals, and more. Each product listing specifies the exact materials used.

Store your jewelry in a dry place away from direct sunlight. Avoid contact with water, perfume, and lotions. For natural stone pieces, gently wipe with a soft cloth. Each piece is made with care and proper care will keep it beautiful for years.

Still have questions?

Reach out to us on Instagram and we'll be happy to help!

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